Effective communication skills

Available (2)

Location	Collection	Call #
Jefferson Hills Public Library	Audio Visual	GREAT COURSES CDBK 302.2 KEH
Location	Jefferson Hills Public Library
Collection	Audio Visual
Call Number	GREAT COURSES CDBK 302.2 KEH
Monroeville Public Library	Audio	CD 302.223 KEHOE Unabridged
Location	Monroeville Public Library
Collection	Audio
Call Number	CD 302.223 KEHOE Unabridged

Something

Summary

Professor Kehoe explores how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness.

Contents

Disc 1. The magic of everyday communication ; The complex layers of face-to-face talk
Disc 2. The social context that shapes our talk ; The operations of the cognitive unconscious
Disc 3. The conscious mind in perception ; The conscious mind in using language
Disc 4. The conscious mind and emotion ; The development of our sense of self
Disc 5. Self, attachment, and self-esteem ; Protecting the self in face-to-face talk
Disc 6. Conscious self-talk and self-management ; Challenges to effective communication
Disc 7. Talking to connect and build relationships ; Differences, disagreement, and control talk
Disc 8. Commands, accusations, and blame ; Healing relationships with dialogue talk
Disc 9. Focus on the other, the heart of the dialog ; Assertive dialogue to manage disagreement
Disc 10. Compassionate confrontation ; Communication, gender and culture
Disc 11. Talking our way to lasting relationships ; Leadership, appreciation, and productivity
Disc 12. Dialogue and appreciation, engaged employees ; Dialogue, ethical choices behind our talk.

Additional Information

Series	Great courses (Compact disc)
Subjects	Communication. Audiobooks.
Publisher	Chantilly, VA :The Teaching Company,2011
Participants/Performers	Dalton Kehoe, York University, lecturer.
Language	English
Notes	Compact discs. In two containers (19 cm.). Teaching Co.: IC9331A-01, IC9331A-02, PB9331A (guidebook).
Description	12 audio discs (720 min.) : digital ; 4 3/4 in. + 1 course guidebook (vi, 80 pages : illustrations ; 19 cm).
Bibliography Notes	Includes bibliographical references in acc. guidebook.
ISBN	9781598037302 1598037307
Other	Classic View