Effective communication skills

by Kehoe, Dalton.

Format: Book on CD 2011
Availability: Available at 2 Libraries 2 of 2 copies
Available (2)
Location Collection Call #
Jefferson Hills Public Library Audio Visual GREAT COURSES CDBK 302.2 KEH
Location  Jefferson Hills Public Library
Collection  Audio Visual
Monroeville Public Library Audio CD 302.223 KEHOE Unabridged
Location  Monroeville Public Library
Collection  Audio
Call Number  CD 302.223 KEHOE Unabridged
Professor Kehoe explores how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness.
Disc 1. The magic of everyday communication ; The complex layers of face-to-face talk
Disc 2. The social context that shapes our talk ; The operations of the cognitive unconscious
Disc 3. The conscious mind in perception ; The conscious mind in using language
Disc 4. The conscious mind and emotion ; The development of our sense of self
Disc 5. Self, attachment, and self-esteem ; Protecting the self in face-to-face talk
Disc 6. Conscious self-talk and self-management ; Challenges to effective communication
Disc 7. Talking to connect and build relationships ; Differences, disagreement, and control talk
Disc 8. Commands, accusations, and blame ; Healing relationships with dialogue talk
Disc 9. Focus on the other, the heart of the dialog ; Assertive dialogue to manage disagreement
Disc 10. Compassionate confrontation ; Communication, gender and culture
Disc 11. Talking our way to lasting relationships ; Leadership, appreciation, and productivity
Disc 12. Dialogue and appreciation, engaged employees ; Dialogue, ethical choices behind our talk.

Additional Information
Series Great courses (Compact disc)
Subjects Communication.
Publisher Chantilly, VA :The Teaching Company,2011
Participants/Performers Dalton Kehoe, York University, lecturer.
Language English
Notes Compact discs.
In two containers (19 cm.).
Teaching Co.: IC9331A-01, IC9331A-02, PB9331A (guidebook).
Description 12 audio discs (720 min.) : digital ; 4 3/4 in. + 1 course guidebook (vi, 80 pages : illustrations ; 19 cm).
Bibliography Notes Includes bibliographical references in acc. guidebook.
ISBN 9781598037302
Other Classic View